Indian Lakes Marketing

Small town values meet big city marketing expertise.

Strategic marketing for small businesses in Northeast Indiana.

Work With Us
Business analytics dashboard showing charts and customer data on a laptop

The software enterprise companies paid $200,000 a year for in 2018 is now within reach for small business.

Most small and mid-sized business owners don’t know that yet. The AI conversation is being written by people who have never run a three-location specialty retailer or a regional service business. It assumes you have a CTO. It assumes you have a data science team. It assumes you have a budget that most small businesses will never see.

We don’t make those assumptions.

Indian Lakes Marketing is a small, family-owned firm in Northeast Indiana. We build AI-powered intelligence layers and tools that sit on top of the platforms you already use. Your POS, your loyalty platform, your CRM. We turn the data those tools already collect into something you can actually act on.

We work with operators in Northeast Indiana first. Then with anyone, anywhere, who’s ready to move.

Who We Are

We build the tools that used to be out of reach for businesses like yours.

For fifteen years I built customer intelligence and loyalty programs for Comcast, Vail Resorts, and Caesars Entertainment. The same tools, the same playbooks, all built for operators with nine-figure budgets and dedicated teams.

That cost has collapsed. So Katelynne and I bring the same analytical depth to the operator running three to fifteen locations instead of three hundred, sized and priced for the business you actually run.

We’re a family business in LaGrange, Indiana, working with operators across Northeast Indiana first, and anyone, anywhere, who’s ready to move.

About Us
Brett and Katelynne Hahn, founders of Indian Lakes Marketing

AI-Powered Tools

Tools built for small business.

We build AI-powered tools across hospitality analytics, local search, and customer communications. Each one solves a specific operational problem, built by operators who have run these functions at scale.

RetailIQ, CRM intelligence dashboard for multi-location retail

RetailIQ

A CRM intelligence dashboard built on your POS, loyalty, and CRM data. Tells you which customers are about to lapse and what to do about it, not just what already sold.

See it in Action
Indian Lakes Predictive, predictive analytics for hospitality operators

Indian Lakes Predictive

Predictive analytics and test/learn infrastructure built for multi-property hospitality operators. Thirteen models, one decisioning engine, no data engineering required.

See it in Action
Local Search Intelligence by Indian Lakes Marketing

Local Search Intelligence

Know exactly where your business ranks and what to fix. A done-for-you local search dashboard covering rankings, citations, competitors, content, and AI visibility, tracked weekly, managed by us.

See It in Action
Main street small businesses

Strategy and Advisory

Some of what you need isn’t a tool, it’s a strategist. When you want senior marketing expertise working directly on your business, someone who has built programs at scale and will be accountable to your growth, that’s what these engagements are for.

Strategic Marketing Roadmap

A clear, prioritized plan built around your business. Available as a 90-day, annual, or two-year playbook.

Fractional CMO & Retainer

A senior marketing strategist on your team, accountable to your growth. We work with a limited number of clients at any time.

Strategic Coaching

Direct access to senior marketing expertise on your schedule. For the business owner who wants to make smarter decisions.

AI Advisory

Practical AI guidance for local businesses, from someone who has actually built the tools. We help you cut through the noise, find what's worth doing, and put it to work, without the enterprise price tag or the vendor hype.

Northeast Indiana main street small businesses

New Service

Need a website first?

Before any marketing strategy can work, you need a website that works. We build fast, custom sites for small businesses at a price that makes sense for Main Street. No WordPress templates. No drag-and-drop builders. Just a clean, professional site built around your business.

See Web Presence Packages
Hahn AI

Sister Company

AI Advisory for Small and Mid-Sized Business

The software that used to require an enterprise budget is now within reach. Hahn AI helps businesses cut through the noise, find what actually works, and implement it with discipline. No vendor agendas. No hype. No associates handed your account.

Learn About Hahn AI

Marketing for small business.